People First, Oct. ’21

Easy-to-use Immunization Tracker 

Paycor has implemented a new user-friendly immunization tracker which allows you to quickly enter immunization details and upload any documents. It is as simple as logging in to Paycor and clicking on Personal Information and then on the Immunization Tab. From there, follow the on-screen instructions. 

Employee Engagement Survey 

Our annual employee engagement survey will launch mid-October and we want to hear from you. We’ve implemented many of your suggestions based on feedback in past surveys and look forward to hearing how we’re doing and how we can continue to improve.  

Open Enrollment for 2022 Benefits 

BHG’s annual Open Enrollment for 2022 benefits launches November 1 and goes through November 12. We have some new value-added options this year and will discuss in detail during the open enrollment meeting at noon, October 28.   

Employee Rewards and Recognition 

Employee Rewards and Recognition are here to stay!  With the launch of the Applause employee recognition tool, we have included an Employee and Manager of the Month program. The selection criteria will be among those who embody BHG’s core values and will be eligible for not only recognition, but also a meaningful reward.  

October 18 through 22 is Medical Assistants Recognition Week. Please take a moment to recognize your team members. Don’t forget you can use the Applause platform as well. 

If you have any questions, please never hesitate to reach out to me at [email protected] or Lanear Allen, Manager of Human Resources, at [email protected]  

Linda Ballard
Linda Ballard

Chief Human Resource Officer

Marcia Satterfield Retires from BHG Knoxville-Citico

By Lisa Case, BSN, RN, CNML, Program Director 

Wearing a sash with the words “Officially Retired,” Marcia Satterfield is surrounded by staff who
celebrated her legacy and how she impacted their lives.

After 22 ½ years as a counselor, we celebrated the retirement of Marcia Satterfield, one of the most  delightful, elegant and graceful colleagues I’ve had the privilege to work with. At the young age of 70, she’s fit and healthy and always brought a level of that energy to all of us. She started with DRD (Drug Research and Development) and stayed on board after BHG acquired the facility.  

It’s evident that healthcare is in her blood by the way she works with such integrity and honesty and the way colleagues and patients love her. We all shed quite a few tears as we shared stories about some of our favorite, meaningful moments with her. Hands down, what everyone said was that Marcia had touched their lives as if they were patients themselves.  

Since she’s been gone, I’ve had four patients tell me how much she impacted their lives. The relationships she’s formed with them are so strong and so respectful. She is a wonderful model of a good counselor and human being.  

Marcia, we miss you and wish you all the best life has to offer as you enjoy the next chapter of your life. Thank you for inspiring us all! 

Welcome to the Team

We are thrilled to have these new team members join BHG over the last month.  

Home Office 

  • Debe L. Armstrong, Benefits and Payroll Manager 
  • Amy Juneau, Recruiting Manager 
  • Jennifer M. Leone, Director of Patient Registration 
  • Lisa A. Mankin, Regional Director 
  • Monique Mcquillar, Team Lead Payment Posting – Reconciliation Specialist 
  • Scott L. Soifer, Vice President of Integrations 
  • Robsha C. Wright, Accounts Payable Specialist 

BHG Asheville  

  • Cherrie Ingle, Medical Assistant 

BHG Bessemer 

  • Yvette Blackmon, Medication  

BHG Centennial 

  • Laura Ortiz, Patient Registration  

BHG Chesapeake 

  • Angela Beckett, Counselor 

BHG Columbia, TN  

  • Leslie Jones, Medication Nurse 

BHG Corbin  

  • Alisa Johnson, Counselor 

BHG Denver Downtown 

  • Dana O’Keefe, Counselor 

BHG Dyersberg 

  • Felisha Tillman, Counselor 

BHG Franklin 

  • Teneisha Vaughan, Counselor 

BHG Gadsden 

  • Rachel Doyle, Counselor 
  • Fanesha Green, Patient Registration Coordinator 

BHG Glen Allen 

  • Julie Fernandez, Counselor 
  • Matt Rich, Counselor 

BHG Grand Bay 

  • Crista Carey, Nurse Supervisor 
  • Jessica Morton, Counselor 

BHG Hazard  

  • Mary Niece, Medication Nurse 
  • Danny Riley, Counselor 
  • Nikeah Williams, Medication Nurse 

BHG Huntsville  

  • Debra Allison, Medication Nurse 

BHG Jackson, GA  

  • Tyna Jackson, Medication Nurse 

BHG Knoxville-Citico  

  • Emily Aument, Counselor 
  • Victoria Nokes, Graduate Practical Nurse 
  • Erin Styles, Counselor 
  • Laurie Strait, Counselor 

BHG Longmont  

  • James Gibson, Counselor 

BHG Medical Services – Batesville 

  • Mary Cordray, Patient Registration Coordinator 

BHG Medical Services – Fayetteville  

  • Richard Tragasz, Counselor 

BHG Memphis Mid-Town 

  • Sabrina Pyles, Counselor 

BHG Memphis North 

  • Rebecca Laing, Medication Nurse 

BHG Memphis South  

  • Kimberly Nelson, Counselor 

BHG Mobile  

  • Denise Small, Patient Registration Coordinator 

BHG Nashville  

  • Carrie Crawley, Medical Assistant 
  • Ora Goldsberry, Patient Registration Coordinator 

BHG New Orleans Downtown  

  • Kathryn Bardwell, Counselor  

BHG Newport News  

  • Claudia Wilson, Medication Nurse  

BHG Overland Park  

  • Tracy Tolbert, Medication Nurse  

BHG Paducah  

  • Natalie Basye, Counselor 

BHG Paintsville  

  • Bailee Black, Medical Assistant 

BHG Pikeville 

  • Misty Fannin, Medication Nurse 
  • Jeanna Hunt, Counselor 

BHG Shoals 

  • Jessie Stockdall, Counselor  

BHG Spartanburg 

  • Andrew Nagel, Clinical Supervisor 
  • Lisa Oglesby, Medication Nurse 

BHG Springfield North  

  • Jennifer Ray, Medication Nurse 

BHG Stevenson 

  • Theia Byars, Counselor  

BHG Virginia Beach 

  • Pacies Hodges, Counselor  

BHG Washington D.C. 

  • Lisa Mankin, Regional Director 
  • Geradine Wirba, Medication Nurse 

BHG Westminster 

  • Rashelle Arrazola, Patient Registration Coordinator 

MTC Mt. Pleasant 

  • Pyper Lake, Counselor 
  • Alannah Saxton, Intake Counselor

Rock’n a New Role

BHG Centennial  

  • Karen Porteous, Office Manager 

BHG Chesapeake 

  • Deitre Smith, Clinical Supervisor 

BHG Clyde 

  • Dawn Foxon Crain, Counselor Supervisor 

BHG Denver Downtown 

  • Audree Andrade, Nurse Supervisor 

BHG Lexington 

  • Amanda Goforth, Program Director 
  • Hannah Harrison, Office Manager 

BHG Longmont 

  • Kate Hayes, Office Manager 

BHG Overland Park  

  • Keshonn Sanchez, Nurse Supervisor 

BHG Paducah 

  • Lacie Bondurant, Office Manager 

BHG Shoals 

  • Krista Jeffreys, Counselor Supervisor 
  • Laquita Underwood, Program Director