BHG Call Center Turns 7, First Agents Continue Connecting People to Care  By Nancy Buttyan, Chief Marketing Officer  “Sir, are you there? Can you hear me?” That’s what call center agent Epiphany Shelton asked a Virginia man who trailed off in the middle of giving his address. Her gut instinct kicked in and she knew […]

By Linda Ballard, Chief Human Resource Officer  Your Glassdoor Reviews Help Our Recruiting Efforts  Glassdoor is a leading destination for job seekers to gain insights about companies and decide where they want to work. They value the perspective of people who know the company inside and out. We also see Glassdoor as a great sounding board

By Jaimee McGuire, DNP, NP-C, CHPSE, CHC, VP/Deputy Compliance Officer  As part of our continued review of the Seven Elements of an Effective Compliance Program, this month we’re spotlighting the second element, Oversight, as well as giving a hint to the soon-to-be Compliance Committee. As discussed in the February newsletter, the first element is Implementing

Every March, Women’s History Month provides an opportunity to honor the generations of trailblazing women and girls who have built our Nation, shaped our progress, and strengthened our character as a people.   Throughout our history, despite hardship, exclusion, and discrimination, women have strived and sacrificed for equity and equality in communities across the country. Generations of

By Julie Koenig, COO  For the past few months, our HR and marketing teams, PDs, RDs and RCDs have been working in fifth gear to recruit critical roles across the country. I’m happy to share that the hard work is paying off and some of our locations are starting to see some relief. Thank you

By Dwight Mussleman, Chief Development Officer  When BHG considers adding de novos that it can support and grow, we’re looking for opportunities to meet the needs of patients where there is no option. We invest in markets where we already have treatment centers and fill in the “white space” between them to help shorten the

By Benjamin Nordstrom, M.D., Ph.D., Chief Medical Officer  This year’s theme for International Women’s Day, “Break the Bias”, is fitting for our approach to care and recovery — which is to meet people where they are and understand the factors impacting their lives and what led them to addiction. We look at the whole person